Don Norman | Sobre sintomas e diagnósticos Don Norman, professor de ciência cognitiva The rule I teach my students is: Do not solve the problem that’s asked of you. It’s almost always the wrong problem. Almost always when somebody comes to you with a problem, they’re really telling you the symptoms. 1 minuto, comunicação estratégica, criatividade, critical thinking, hard skill, pensamento estrategico, planning academy, planning academy ii, problem-solving, quote Related Posts Os problemas fáceis acabaram; só a criatividade salva AS SKILLS NECESSÁRIAS PARA PROFISSIONAIS DO FUTURO AS 9 LIÇÕES ESTRATÉGICAS DE HOUSE OF THE DRAGON